Terms of service
Updated: January 10, 2025
Welcome to the Beam Wellness website ("www.beam-wellness.com"). By accessing and using this Website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please do not use our Website.
Use of Website
The content provided on this Website is for informational purposes only. It does not constitute professional advice or recommendations.
You agree to use this Website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.
Intellectual Property
The content and materials on this Website, including text, graphics, logos, images, videos, and software, are protected by intellectual property laws and are owned by or licensed to Beam Wellness.
You may not reproduce, distribute, modify, display, or create derivative works from any content on this Website without prior written consent.
Privacy
Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
Links to Third-Party Websites
This Website may contain links to third-party websites for your convenience. We have no control over the content or practices of these websites and do not endorse or assume any responsibility for them.
Disclaimer of Liability
The content on this Website is provided "as is" without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of the content.
Beam Wellness, its officers, employees, or affiliates shall not be liable for any damages arising out of or in connection with your use of this Website.
Changes to Terms and Conditions
We may update these terms and conditions from time to time. The latest version will be posted on this page with the effective date.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Texas. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Texas.
Contact Us
If you have questions or concerns about these terms and conditions, please contact us at hello@beam-wellness.com.
Wholesale Terms and Conditions
Eligibility
To qualify for a wholesale account, you must be a licensed business with a valid Tax Resale Certificate or equivalent documentation.
Payment Terms
- Payment is due in full at the time of order unless otherwise agreed upon in writing.
- Accepted payment methods: Credit card, ACH transfer, or SHOP Pay.
Pricing and Discounts
- Wholesale pricing is confidential and subject to periodic adjustments.
- Additional volume-based discounts may apply for orders exceeding 50 units.
Shipping Details
- Options: Standard shipping options are available, with expedited services offered at additional costs.
- Costs: Calculated based on order size, weight, and destination.
- Lead Times: Standard orders ship within 1-2 weeks; larger orders require up to 4 weeks.
Return Policy
- Returns are accepted within 30 days of delivery, provided the products are unopened, undamaged, and in their original packaging.
- Customers must cover the return shipping costs.
Taxes
- Customers are responsible for any applicable state and local taxes, which will be calculated at checkout.
- Wholesale customers must provide a valid Tax Resale Certificate to receive tax exemption.
Manufacturer's Warranty
- All products include a 1-year manufacturer's warranty.
- Warranty information is included in the user manual provided with each product.
- For support or warranty claims, email support@beam-wellness.com.
Product Use Disclaimer
- Products are intended for wellness purposes only and are not substitutes for professional medical advice, diagnosis, or treatment.
- Customers should consult a healthcare provider before using wellness products, particularly if they have a medical condition.
Marketing and Branding Guidelines
- Wholesale partners may use authorized marketing materials provided by Beam Wellness. Unauthorized use of Beam Wellness trademarks, logos, or branding is strictly prohibited.
- Wholesale partners may not sell Beam products on third-party marketplaces, such as Amazon, without prior written consent.
Resale Restrictions
- Products purchased at wholesale prices are intended for resale in authorized locations only (e.g., spas, clinics, or other licensed establishments).
- Beam Wellness reserves the right to terminate a wholesale account for policy violations.
Order Fulfillment and Cancellation
- Orders cannot be canceled once they are processed.
- Beam Wellness reserves the right to refuse or cancel orders due to policy violations or unforeseen circumstances.
Contact for Wholesale Inquiries
For all wholesale inquiries, please email sales@beam-wellness.com.